Overview of the role
Due to an internal promotion, we’re looking for a commercially driven Field Sales Manager to join our team. This is a field based territory management role covering the below areas:
Coventry/Leicester/Nottingham/Oxford (LE/CV/NN/OX)
You’ll be responsible for growing sales, value and margin across your region, building strong relationships with independent pharmacy owners and decision makers, and identifying opportunities to increase customer spend across our product categories.
Representing Lexon, Wardles and Lexon Specials, you’ll combine account management, new business development, customer negotiations and account reviews to deliver against sales targets and KPIs.
This role would suit someone who enjoys being customer-facing, building relationships and delivering commercial growth.
Main Responsibility
Driver of Sales Growth
- Shape, develop and deliver critical path to growing existing and on-boarding new Independent accounts.
- Prospect and onboard New & Manage portfolio of existing accounts, maximizing sales of generic, parallel import, dressing and OTC products.
- Develop and implement effective sales plan to achieve personal and team targets.
- Identify and capitalize on upselling, cross-selling, and new product opportunities (leveraging customer data, deals, and new offerings)
- Manage account profitability (P&L) by maximizing volume and margin.
Customer Service
- Deliver exceptional customer service to build strong relationships with new and existing accounts.
- Promote and represent the company's key brands (Lexon and Wardles).
- Manage day-to-day operations for Lexon & Wardles accounts, securing new business and expanding the portfolio.
- Address customer concerns promptly and professionally.
Communication & Collaboration
- Share relevant market insights with the commercial buying team.
- Provide accurate and up-to-date pricing and stock information to customers.
- Collaborate with internal teams to ensure successful customer experiences.
Problem Solving & Change:
- Ability to adapt to a fast-changing pharmacy wholesale environment.
- Adapt their approach to the specific needs of our customers.
- Work effectively within a large sales team.
- Embrace new processes as the business evolves.
- Contribute to success alongside achieving individual and collective goals.
- Be able to support team performance as well as hitting overall team objectives.
The Ideal Candidate
- Understanding of the pharmacy industry, trends, and challenges.
- Ability to quickly build rapport with account holders.
- Excellent negotiation and influencing skills to overcome objections and secure deals.
- Numerate and a strong proficiency of Microsoft Office, particularly PowerPoint.
- Excellent attention to detail.
- Commitment to ethical and transparent account management.
- Valid UK Driving License and reside within region
- Thrives in a fast-paced environment (adapting to new processes and changes).
- Strong team player, contributing to achieving team objectives while hitting individual targets.
- Flexible approach for internal and external meetings, including travel and potential overnight stays.
- Represents the company at industry functions and events.
Bestway Healthcare is proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
Package Description
- Competitive salaries
- Company vehicle
- Excellent training & development opportunities
- Paid Holidays
- Workplace pension scheme
- Staff Discount
- Travel Loans and more…..
About the Company
With the purpose of improving the lives of our patients and customers, Bestway Healthcare supports communities across the United Kingdom and Ireland through an extensive network of community pharmacies and pharmaceutical wholesale depots.
Our wholesale business unit operates two pharmaceutical wholesale brands, Lexon and Bestway Medhub which combined support over 5,000 independent community pharmacy contractors, processing over 100m packs of medication every year making us the 4th largest pharmaceutical wholesaler in the United Kingdom. Our wholesale business unit also operates a leading appliance wholesaler, Wardle’s, a generic supplier Key Pharmaceuticals. We operate from 3 distribution centres with a fleet of vans delivering to independent pharmacies & directly to the most vulnerable patients every day.