Overview of the role
We’re looking for an experienced Leadership Development Partner to shape the future of leadership across Bestway Healthcare UK.
In this role, you’ll design, coordinate, and deliver leadership development across all levels of our organisation.
You’ll play a pivotal role in building coaching and mentoring capability, running 360 feedback frameworks, and ensuring our development strategy meets the needs of a diverse, multi‑disciplinary workforce operating across retail and wholesale environments.
This is a chance to make a real impact, closing key capability gaps in leadership behaviour, aiding commercial decision-making, clinical leadership, and strategic delivery.
Main Responsibility
- Design and deliver the leadership development framework - creating aligned leadership pathways for Pharmacist Managers, Field based leaders/Central Support Leaders/ Executive Team
- Program design and commissioning - identifying capability gaps and mapping required learning solutions
- Coaching & Mentoring - designing a structured programme, training internal coaches and mentors, oversee matching and governance
- 360 Feedback framework - lead adoption and roll out of 360 feedback tool, manage feedback cycles and development plans process
- Tailored leadership capability - Clinical, Operational and Strategic
- Lead Apprenticeships Strategy, including evaluating provider performance
The Ideal Candidate
We’re looking for someone who:
- Has strong expertise in leadership development, talent, or organisational development.
- Is confident partnering with senior stakeholders across multiple sites.
- Understands clinical, operational, and commercial leadership environments.
- Brings creativity, structure, and passion to leadership development.
What impact can you have in this role?:
- Influence leadership capability across a diverse retail and wholesale business
- Shape the future of development for thousands of colleagues.
- Drive meaningful, long-term organisational transformation.
Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
Package Description
- Competitive salaries
- Excellent training & development opportunities
- Paid Holidays
- Workplace pension scheme
- Staff Discount
- Travel Loans and more…
About the Company
For over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.
Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.
The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.
We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.
We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.
‘Together we make a difference’