Overview of the role
A Pharmacist opportunity with a difference!
This isn't a remote role, you'll be based onsite Monday to Friday in our Healthcare Services Centre in Stoke.
Did you know....
Our digital pharmacy is a distant selling pharmacy which means the patients don’t enter the premises but interact via our customer service team and the technology that supports the services.
Our digital pharmacy has the second largest number of patients in the UK nominated to a single pharmacy, distributing circa 130,000 items every month currently and this is growing! Focussed on delivering outstanding standards in patients and customer care, you'll be actively driving prescriptions, items, services & profit whilst maintaining a culture of professional trust & integrity.
Are you looking to grow and make a difference in your career?
Main Responsibility
The Role:
Patient Safety, Quality and Standards
- Deliver regulatory, professional and NHS standards developing a culture of continual improvement
- Meet the GPhC or PSNI standards for registered professionals for all areas, including premises
- Support the delivery of all quality standards required by the NHS
- Continual review through audits, observations & risk assessments
- Responsible for legal & ethical decisions in the pharmacy and communicating effectively with other pharmacists operating within the registered premises
Delivering Care
- Fully participates in NHS and private services, providing outstanding care to all patients
- Actively seeks ways to provide new clinical roles through independent prescribing and private services
- Responsible for the clinical and accuracy assessment of prescriptions & engaging patients in shared decision making by working collaboratively with the Customer Service Team
- Collaborates with PCN’s and LPC’s, working to improve patient health & prevent patient harm
- Ensures that they engage the team to personally offer tailored advice & products for prevention, treatment and wellbeing of patients & customers
High Performance Team
- Supports the Digital Pharmacy Operations Manager and Team Leader in the development of a team of trained & motivated colleagues who have the capability and are empowered to deliver excellent patient & customer care
- Constantly seeks opportunities to develop their own skills & competence, striving to operate at the top of their license
- Supports with the effective training of the team so that they achieve the required level of competence & achieve qualifications within set timeframes
General
- Support our ‘Delivering Well’ strategy through alignment of pharmacy activity to corporate strategy
The Ideal Candidate
Key knowledge and skills required for the role:
- Qualified & registered with the GPhC or PSNI
- IP qualified (desirable) - We can put you on the IP course.
- Excellent communication & consultation skills
- Effective coaching skills
- Strong planning & organisational ability – able to manage conflicting priorities
- Able to build & maintain highly effective relationships with internal & external stakeholders
- Excellent professional network through building relationships based on mutual trust
Problem Solving & Change:
- Has sound decision making abilities
- Is adept at identifying problems & devising solutions which are based on sound analysis
- Is a change-agent who actively embraces & consistently drives change across the Pharmacy
- Able to influence stakeholders on matters relating to their area of responsibility
- Able to understand the changing Pharmacy landscape & likely impact on the business
Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a flexible position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
We reserve the right to close the advert prior to the closing date
About the Company
For over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.
Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.
The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.
We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.
We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.
‘Together we make a difference’