Overview of the role
Working with Divisional Field Team to embed key store controls and culture to protect the safety of our staff, reduce losses, protect the margin and to help optimise sales and enforce new ways of working across the Division.
Main Responsibility
- Visit stores within geographical area, championing the correct business procedures and controls. Conducting an independent review of the store’s compliance to best practice/procedures by challenging control breaches and coaching Colleagues to be successful, thereby improving individual store and Divisional profitability.
- Provide appropriate specialist support gathering and documenting evidence and assist in the management of investigations of reported crime and procedural breaches. Work closely with internal stakeholders including ER and external parties, such as the police, to conclude investigations and review lessons learnt.
- Assist in the design & build of the annual compliance audit, working with internal stakeholders to ensure the content of the audit is aligned to the strategic objectives of the business.
- Develop and maintain Intranet guidance and training modules in relation to compliance audits.
- Provide assistance and support to the Divisional teams in the delivery of operational compliance in accordance with company policies and procedures.
- Ensuring the stores complete any action plans in a timely manner by working with the AOM field teams.
- Highlight key reports to management especially emerging risks.
- Carry out any specific instructions from the Risk & Compliance Manager and Compliance Audit Team Leader to support the delivery of the overall department strategy.
- Work closely with other Compliance Auditors to share best practice, ensuring consistency with compliance audits.
- Assist in the training of any new team members.
Problem solving & change:
- Working to a set of agreed objectives to support in delivering the department and wider business strategy.
- Responsible for planning own diary for completion of audits within set geographical area and UK travel where required.
- Reactive planning based on exception reports and investigations.
- Establishing business risks effecting profitability.
- Challenging poor performance and providing recommendations for improvement.
Key knowledge and skills required for the role:
- General knowledge of risk & profit protection requirements within a corporate and retail environment
- Working experience of incident investigations
- Understanding of current investigations and regulatory legislation e.g. PACE & Data Protection
- Effective verbal and written communication skills
- Effective presentation skills and report writing ability
- Working knowledge of MS Office applications
- Ability to influence line and business operational management
The Ideal Candidate
Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
Closing date 15th January 2023
Package Description
- Competitive salaries
- Excellent training & development opportunities
- Paid Holidays
- Workplace pension scheme
- Staff Discount
- Travel Loans and more…..
Job-need company car provided.
Field based role with travel across the North of England and Scotland required on a regular basis.
About the Company
For over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy is the third largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.
Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.
The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.
We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.
We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.
‘Together we make a difference’
