Overview of the role
As a Pharmacy Assistant in our distant selling pharmacy, you will play a crucial role in ensuring the smooth operation of our online pharmacy platform. You will assist pharmacists and customers in processing orders, handling inquiries, and providing excellent customer service.
This is a non-customer facing role within the pharmacy, perfect for candidates who prefer to work behind the scenes and focus on specialised tasks or areas of expertise.
In order to be considered for the Digital Trainee Pharmacy Assistant Role you must have the willingness to enrol on an NVQ2 in Pharmacy Services or equivalent qualification.
In order to be considered for the Qualified Pharmacy Assistant role it is essential that you already have a NVQ2 in Pharmacy Services or equivalent qualification.
Working hours
- Week 1 7am-3pm
- Week 2 11am-7pm
Main Responsibility
- Processing online orders accurately and efficiently.
- Collaborating with pharmacists to ensure compliance with regulations and standards.
- Managing inventory and ensuring accurate stock levels.
- Assisting in the packaging and shipping of orders.
- Maintaining confidentiality and security of customer information.
Key Skills & Experience:
- Previous experience in a pharmacy or healthcare setting is preferred but not required.
- Strong communication skills, both written and verbal.
- Excellent customer service skills with a friendly and professional demeanour.
- Ability to work independently and as part of a team in a remote environment.
- Attention to detail and accuracy in order processing.
- Familiarity with pharmacy software and online platforms is an advantage.
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The Ideal Candidate
Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
Package Description
- Competitive salaries
- Excellent training & development opportunities
- Paid Holidays
- Workplace pension scheme
- Staff Discount
About the Company
For over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.
Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.
The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.
We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.
We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.
‘Together we make a difference’
