Overview of the role
You'll be a member of the People Leadership team, reporting into the People Director. This key role leads the internal communications strategy for Well Pharmacy and all sub brands (Bestway Medhub, Well Healthcare Supplies and Well Care Home Services). Responsible for driving action, awareness and improving employee engagement for over 6,000 employees, with majority of them hard to reach in our branch and field network. Working closely with the People Director to launch and embed the new Culture Code supporting the Delivering Well strategy.
Main Responsibility
- Proactively lead the Internal Communications strategy and channels for Well Pharmacy and support our three sub-brands: Bestway Medhub, Well healthcare Suppliers and Well Care Homes Services.
- Responsible for leading the Internal Communications content plan delivering a drumbeat of communications into the business. Identifying and creating opportunities in bring our strategy to life through colleague stories and designing impactful campaigns through rich media to drive awareness of business priorities to colleagues.
- Cultivate strong relationships with ExCo and WLT providing strategic internal communications advice and counsel to land key messages and support leadership visibility.
- Excellent copywriter – with the ability to write and sign off internal communications content including monthly business briefing packs, CEO statements, positive recognition stories as well as key business announcements including people and business change.
- Accountable for developing and growing internal channels and develop / introduce new ways to effectively communicate across the business.
- Accountable for analysing, monitoring and evaluating the impact of internal communications activity. Track performance of channels and meet monthly IC targets to help drive colleague engagement and complete an annual in-hour internal comms audit.
- Accountable for WLT Engagement Plan – including event management of WLT Live and monthly Briefing Calls.
- Confident to challenge and educate senior managers on what good communications look like.
- Accountable lead in the People function for the launch of the new Culture Code including EVP, values and leadership behaviours at Well Pharmacy.
- Support the People Director with key strategic People workstreams as required.
The Ideal Candidate
What you'll need:
- Educated to a degree level or equvilent, preferably in Communications or PR
- Very strong communications experience with experience of managing and leading communications
- Excellent copywriting and editing skills – clear, concise, and compelling
- Experienced at building and delivering successful IC plans to drive engagement, action and understanding
- Leadership skills and the ability to manage and influence multiple senior Exec stakeholders
- Thrive under pressure with high attention to detail
- Desirable – experience of organising and delivering successful colleague engagement campaigns
- Desirable – experience of organising colleague events
Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
Closing date 18th September 2022
Package Description
- Competitive package
- Hybrid working
- Excellent training & development opportunities
- Paid Holidays
- Workplace pension scheme
- Staff Discount
- Travel Loans and more…
About the Company
For over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy is the third largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.
Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.
The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.
We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.
We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.
‘Together we make a difference’
