Overview of the role
Support the PI production team to ensure product is assembled correctly and is fit for purpose, ensure processes are followed and maintain accuracy and quality of all documentation. Liaise with the relevant departments to keep SOP’s up to date and deliver training where required.
Main Responsibility
- Assist in troubleshooting and problem solving when process issues arise, ensuring a timely resolution.
- In-process quality control checks.
- Temperature monitoring.
- Investigation of in-process deviations.
- Conducting staff training on procedures.
- Liaise with QP to resolve any queries that may affect product quality.
- Quality check of packaging materials as per Master Reference File (MRF) and Bill of Materials (BOM).
- Take part in creating Standard Operating Procedures (SOPs).
- Reconciliation of final finished product quantity.
- Assist with maintaining cGMP within the PI production environment.
- Report on issues, malfunction, or defective equipment within the department.
- Act as a point of contact on MHRA rules for pharmaceutical parallel import manufacture to production associates.
- Liaise with Regulatory Affairs to ensure all products are compliant.
Problem solving & Change:
- Make informed decisions regarding discrepancies between the MRF and products/components to be assembled, by liaising with the Production Manager, Regulatory affairs and QA.
- Decide if product is compliant and suitable for despatch before final QC signing of paperwork. Follow quarantine procedures where product does not comply and determine reprocessing of stock where needed. Oversee reprocessing.
- Deal with day to day queries from production regarding component and product count, print quality, labelling issues and any other queries that arise.
- Liaise with the Production Manager and other QC staff to ensure sufficient batches of product are available for QP release.
- High-light and implement any improvements or change through the appropriate change control procedures.
- Ensure continuous improvement within the department.
Knowledge skills & experience:
- Experience of quality control, preferably in a pharmaceutical environment.
- Supervisor/management experience would be an advantage.
- Required skills include problem solving, multi-tasking, communication, organisational, IT, and team-working.
The Ideal Candidate
Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
Package Description
- Competitive salaries
- Excellent training & development opportunities
- Paid Holidays
- Workplace pension scheme
- Staff Discount
- Travel Loans and more…..
About the Company
For over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.
Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.
The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.
We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.
We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.
‘Together we make a difference’
