Overview of the role
Reporting into our Deputy Superintendent Pharmacist and part of our Patient Safety team you'll use in-depth knowledge of NHS regulation and terms of service across all nations. You'll be responsible for providing information and developing tools for the business to deliver against current pharmacy contracts. You'll also be part of the development of/and support the implementation of services across all nations that enables our pharmacies to maximise revenue opportunities whilst minimising risk of sanctions.
Main Responsibility
Delivery of the NHS contract and service elements of the Pharmacy Superintendent’s Team business plan including John Bell & Croydon.
This includes:
- Develop support resources and provide advice to pharmacies and field management in relation to NHS contract developments.
- Support with the development and implementation of NHS commissioned pharmacy services.
- Investigate and respond to NHS queries including contract Remedial and Breach Notices.
- Working closely with the NHS Business Partner to support pharmacies and field managers with contract monitoring requirements.
- Develop support resources and provide advice to pharmacies and field manager to ensure appropriate governance including but not limited NHS contract including pharmacy quality schemes, ad-hoc contract monitoring, post-payment verification.
- Review data to identify risks/trends in contract monitoring or pharmacy behaviours and feed into the Governance Review / future guidance.
- Support in the writing of SOPs, guidance documents and keeping relevant resources and training materials up to date.
- Support the maintenance of pharmacy practice leaflets.
- Provide advice and support resources for NHS platforms across all nations including NHS Mail and Smartcards.
- Ensure that relevant waste licenses are maintained for England, Wales, Scotland and Northern Ireland.
- Brief the Retail Support team about contract activity that may lead to pharmacy queries and support them to answer complex queries relating to the NHS Contract and services.
- Support with NHS contract matters relating to acquisitions, new contracts and closures.
The Ideal Candidate
- Professional registered with the GPhC
- Good knowledge of pharmacy processes
- Experience of working to multiple key objectives, managing own work & able to adapt to unexpected situations
- Able to communicate ideas and activities to pharmacies and field managers
Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
We reserve the right to close the vacancy prior to the closing date.
About the Company
For over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.
Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.
The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.
We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.
We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.
‘Together we make a difference’
