Overview of the role
We are seeking a proactive and detail‑focused Quality Assurance Officer to support our QA Management Team and wider business in delivering key quality governance activities. This role is central to ensuring ongoing GDP (Good Distribution Practice) compliance across our Durham and Leeds sites. You will play a key part in maintaining our Quality Management System, supporting operational teams, and ensuring our sites remain inspection-ready at all times.
Main Responsibility
- Management of Deviation, CAPA and Change Controls in collaboration with the site operations team
- Oversight of Pest control, maintenance and other outsourced activities to ensure necessary tasks are being completed according to our Preventative Maintenance schedule
- Maintain and continuously improve the Quality Management System (QMS), including document control and SOP lifecycle management
- Ongoing review of training compliance for our colleagues to ensure the site has the necessary structures in place to evidence the training and competence of our colleagues.
- Support the qualification and validation of systems, processes and equipment used at our sites.
- Support qualification and ongoing approval of suppliers and customers in line with GDP requirements
- Support investigation and trending of customer complaints in line with GDP requirements
- Support the audit and visit schedule of onsite activities
- Support regulatory inspections and ensure ongoing inspection readiness
- Review of returns and recalls ensuring supply chain integrity
- Participate in Risk Management and gap assessment activities
- Participate in investigations and root cause analysis.
- Escalation of any issues to the Responsible Persons on our license
- To act as an authorised witness for the destruction of controlled drugs when named on the Home Office license.
The Ideal Candidate
Essential
- Previous experience in a QA role, ideally in the pharmaceutical sector
- Training provided in Good Distribution Practice and Good Manufacturing Practice, experience in this is advantageous
- A full UK driving license. This is a multi-site role which will require overnight stays and travel between regions
Desirable
- Experience in a life sciences-based role
- Experience in a GxP environment
- Experience in conducting and hosting audits
We are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
