Overview of the role
BWHC is on a significant data and insight transformation journey, and this Senior Analyst - Retail role will play a critical part in shaping how we leverage data across the business. The successful candidate will help build the insight capability, mindset, and stakeholder confidence needed to use data more effectively and drive meaningful, measurable change at scale.
This is a senior commercial role at the centre of retail decision-making. Acting as an Insights and Analytics Business Partner to our retail team, you will turn complex data into clear, actionable insight that improves performance and supports strategic decision-making.
The role requires strong retail experience, excellent commercial judgement, and the ability to influence senior stakeholders through insight. You will combine analytical rigour, BI expertise, and a consultative approach to identify opportunities, challenge thinking, and drive change through data.
Main Responsibility
- Act as the senior insight partner to key retail stakeholders, translating business questions into analysis that supports commercial and operational decisions
- Lead the development of dashboards, reports, and visualisations that provide clear,timely, and decision-ready insight
- Use data toidentify opportunities, shape recommendations, and influence stakeholders totake actionand improve performance
- Partner with senior leaders across retail, trading, operations, finance, and marketing to align analytics to business priorities
- Define meaningful KPIs and performance measures that support trading decisions, business reviews, and strategic planning
- Gather and shape data and insight requirements from key retail stakeholders, ensuring the business has an always-on data and insight partner who proactively identifies opportunities, supports prioritisation, and helps drive change through data
- Prioritise key insight opportunities and develop scalable data products that turn BWHC’s data assets into actionable insight, measurable value, and sustained business impact
The Ideal Candidate
- Strong retail background with a clear understanding of the commercial drivers behind sales, margin, stock, promotions, customer behaviour, and store performance
- Strong BI, reporting, and visualisation skills with experience creating clear dashboards and insight packs for senior stakeholders, ideally using Power BI and the wider Microsoft suite
- Strong analytical and commercial capability with the ability to identify trends, risks, opportunities, and root causes from multiple data sources
- Strong SQL, Excel, and data handling skills with confidence working across complex datasets, ad hoc business questions, and cloud-based data environments such as Azure, Fabric, or similar technologies
- Strong technical toolkit including Power BI, Microsoft tools, SQL, Azure, Fabric, or similar cloud technologies used to support scalable reporting, insight, and analytics delivery
- Excellent storytelling, communication, and influencing skills with the ability to translate analysis into clear narratives, recommendations, and action for a range of stakeholders
- Highly consultative business partnering style with experience working credibly with senior stakeholders in a fast-paced retail environment
Bestway Healthcare is proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
Package Description
- Competitive salaries
- Excellent training & development opportunities
- Paid Holidays
- Workplace pension scheme
- Staff Discount
- Travel Loans and more…..
About the Company
For over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.
Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.
The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.
We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.
We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.
‘Together we make a difference’
